Terms and Conditions

Welcome to Gentscloset, operated by Techwave Ecart Solutions Private Limited. This platform is designed to provide you with a trusted destination for curated fashion selections, backed by our strong commitment to digital safety, transparency, and responsible data practices.

In this document, “we,” “us,” and “our” refer to Techwave Ecart Solutions Private Limited, while “you,” “your,” and “users” refer to individuals visiting or shopping on Gentscloset. By accessing or using our website, you acknowledge and accept the terms outlined below. If you do not agree with any part of these Terms and Conditions, we recommend discontinuing the use of the website.

Acceptance of Terms

By browsing or purchasing from Gentscloset, you agree to abide by these Terms and Conditions. Techwave Ecart Solutions Private Limited may revise or update these terms at any time without prior notice. Continued use of the platform after changes are posted constitutes your acceptance of the revised terms. If you do not agree with the updated terms, please stop using the website.

Eligibility

To use our website, you must:

• Be at least 18 years old, or using the platform under the direct supervision of a parent or legal guardian
• Be legally capable of entering into binding contracts under applicable laws

We reserve the right to deny service, terminate accounts, or cancel orders if we believe a user fails to meet these eligibility requirements.

Account Registration

Certain features may require you to create an account. By registering, you agree to:

• Provide accurate, complete, and current information
• Keep your login credentials confidential
• Notify us immediately of any unauthorized access or security breaches

We are not responsible for any losses arising from your failure to safeguard your account details.

User Responsibilities

By using our website, you agree to:

• Access and use the platform for lawful, personal purposes only
• Avoid actions that disrupt website functionality or compromise security
• Refrain from attempting unauthorized access to accounts, servers, or systems
• Not upload, share, or transmit harmful, illegal, or inappropriate content
• Avoid submitting false, fraudulent, or misleading orders

Violations may result in suspension or permanent termination of your account.

Product Information & Availability

We strive to provide accurate product details, including images, descriptions, colors, and pricing. However:

• Product images may vary slightly due to lighting or screen differences
• Product availability cannot always be guaranteed
• We may limit quantities, update listings, or discontinue products without notice

In case of inconsistencies or unavailable items, we reserve the right to cancel or adjust affected orders.

Orders & Payments

Prices for products may be updated without prior notice. If a listing contains incorrect pricing or information due to an error, we reserve the right to cancel any orders placed under the incorrect details, regardless of order confirmation status.

Payments must be made through the authorized methods available during checkout, such as credit/debit cards, UPI, net banking, or digital wallets. Payments are processed securely through trusted third-party gateways, and we do not store sensitive information like card numbers.

By placing an order, you confirm that all billing details provided are accurate and authorized. All orders undergo verification, and we may delay or cancel orders that appear fraudulent or incomplete.

After placing an order, you will receive an acknowledgment email confirming receipt. This email does not guarantee acceptance until the order is processed and prepared for dispatch.

Intellectual Property Rights

All content on Gentscloset — including logos, images, text, layout, designs, graphics, and software — is owned by Techwave Ecart Solutions Private Limited or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use any content for commercial or public purposes without prior written consent. Unauthorized use may result in legal action.

Use of Website Content

Website content is provided strictly for personal, non-commercial use. You may download or print content only for personal reference. Commercial usage without authorization is strictly prohibited.

Prohibited Activities

You agree not to engage in the following activities:

• Uploading or distributing viruses, malware, or harmful code
• Attempting to disrupt, damage, or overload website operations
• Using bots, crawlers, or automated tools to extract content
• Falsifying or misusing personal information
• Posting illegal, offensive, or defamatory material
• Violating any local, national, or international laws

We may take legal action against users involved in prohibited behavior.

Privacy Policy

Your use of the website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review it carefully.

Limitation of Liability

To the fullest extent permitted by law, Gentscloset will not be liable for any indirect, incidental, or consequential damages arising from your use—or inability to use—the website or its products.

Indemnification

You agree to indemnify and hold harmless Gentscloset, its employees, and affiliates from any claims, damages, or losses resulting from your misuse of the website or violation of these Terms and Conditions.

Disclaimer of Warranties

The website and all its content are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted service, error-free operations, or complete security.

Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, war, strikes, epidemics, or technical outages.

Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes will fall under the exclusive jurisdiction of Indian courts.

Dispute Resolution

We aim to resolve issues promptly and fairly. For any concerns or disputes, please contact us first at Techwaveecartsolutionspvtltd@gmail.com, Techwaveecartsolutionsauthoriz@gmail.com for an informal resolution process. By using our website, you agree to participate in this process before pursuing formal legal action.

Termination of Access

We may suspend or terminate your access to the website at our discretion, without prior notice, if you violate these Terms and Conditions or engage in harmful or unlawful activities.

Changes to These Terms

We may update these Terms and Conditions periodically. Continued use of the website after updates indicates your acceptance of the revised terms.

Contact Information

For questions, feedback, or concerns regarding these Terms and Conditions, please reach out to us at: Techwaveecartsolutionspvtltd@gmail.com, Techwaveecartsolutionsauthoriz@gmail.com