Privacy Policy  

At Gentscloset, operated by Techwave Ecart Solutions Private Limited, we prioritize your privacy and are committed to protecting your personal information with the highest level of care, integrity, and responsibility. The information you share with us is collected solely to deliver a secure, seamless, and reliable shopping experience. 

In this policy, “we,” “our,” and “us” refer to Techwave Ecart Solutions Private Limited, while “you,” “your,” and “user” refer to individuals who visit or make purchases on Gentscloset. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information. By continuing to use our website, you acknowledge and agree to the practices described here. If you do not agree with any part of this policy, please discontinue the use of our platform. 

Information We Collect 

To enhance and personalize your experience, we may collect the following information: 

Personal Details 
 

• Full name, email address, and phone number 
• Billing and shipping address 
• Payment information required to complete your purchase 

Browsing & Interaction Data 
 

• Your activity on our website, including previous purchases and product preferences 
• Navigation patterns across pages, features, and listings 

Device & Technical Information 
 

• IP address, browser type, and device details 
• Location data (when permitted by you) 
• Site usage insights to enhance performance and security 

Cookies & Tracking Technologies 
 

• Cookies and similar tools that personalize your experience 
• Tracking technologies that help you discover relevant products efficiently 

How We Use Your Information 

Your information is used for the following purposes: 

• Order Processing & Support: To process purchases, manage orders, and respond to inquiries. 
• Personalization: To tailor product recommendations and optimize your browsing experience. 
• Communication: To send updates, newsletters, and promotional content (only with your consent). 
• Security: To identify, prevent, and address fraud and unauthorized activities. 
• Legal Compliance: To comply with applicable laws and regulatory requirements. 

Sharing Your Information 

We do  not sell your personal data. We may share your information only with: 

• Trusted third-party providers , including payment processors, delivery partners, and service vendors. 
• Legal or regulatory authorities , when required for compliance, fraud prevention, or investigation. 
• Business partners , solely when necessary for service delivery and under strict confidentiality obligations. 

Cookies and Tracking Technologies 

We use cookies, web beacons, and similar technologies to enhance website functionality, analyze traffic, and personalize your experience. You may manage or disable cookies through your browser settings. 

Data Storage and Security 

We use industry-standard security measures, including SSL encryption, secure servers, and restricted access protocols, to protect your data from unauthorized access, misuse, or loss. While we strive to ensure maximum security, no online transmission method is completely risk-free. 

Data Retention 

We retain your personal information for  8 to 12 months after your last interaction with our website, unless a longer retention period is required for legal, regulatory, or tax obligations. 

Your Rights and Choices 

You have the right to: 

• Access or update your personal information 
• Request deletion of your data (subject to applicable limitations) 
• Opt out of marketing communications 
• Disable cookies at any time through your browser settings 

Children’s Privacy 

Our services are intended for individuals aged 18 and above. We do not knowingly collect information from minors. If we become aware that data from someone under 18 has been collected, we will remove it promptly. 

Third-Party Links 

Our website may contain links to third-party payment gateways or financial service providers. We do not control these platforms and are not responsible for their privacy practices. We encourage you to review their policies before sharing any information. 

Changes to This Privacy Policy 

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised  “Last Updated” date. Continued use of our website after updates signifies your acceptance of the revised terms. 

Consent 

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. 

Contact Us 

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:  Techwaveecartsolutionspvtltd@gmail.com, Techwaveecartsolutionsauthoriz@gmail.com